STORE POLICY
CUSTOMER CARE
At Chris Jacob, we are committed to ensuring that your shopping experience is smooth and transparent. Below, you’ll find key information regarding our shipping methods, packaging, and associated costs.
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Shipping Methods: We partner with reliable couriers to ensure your products are delivered safely and on time.
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Packaging: All orders are carefully packed to protect your items during transit. We use eco-friendly packaging wherever possible.
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Shipping Costs: Shipping fees vary depending on the destination and will be calculated at checkout. Free shipping is available for orders above 3000.
We strive to offer the best service, and our customer care team is always here to assist with any questions or concerns.
PRIVACY & SAFETY
At Chris Jacob, we prioritize your privacy and safety. We are committed to protecting your personal information and providing a secure shopping experience.
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Refund Policy (No Returns): While we do not accept returns, if you are dissatisfied with a product due to defects or any issue, you can request a refund within 7 days of receiving the item. Refunds are processed in line with our refund policy and will be credited to your original payment method.
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Data Protection: We take all necessary measures to protect your personal data, using secure payment methods and encrypted transactions to ensure the safety of your information.
We value your trust and work hard to ensure your experience with Chris Jacob is safe and secure.
WHOLESALE INQUIRIES
At Chris Jacob, we welcome wholesale inquiries and partnerships. If you’re interested in carrying our products in your store, we are happy to discuss shipping methods, packaging, and costs to ensure a smooth process for bulk orders.
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Shipping Methods: We use trusted couriers to ensure that all wholesale orders arrive promptly and in excellent condition.
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Packaging: Wholesale orders are securely packaged to prevent damage during transit. Special packaging requests can be accommodated.
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Costs: Pricing and shipping costs vary depending on the volume of the order and destination. Discounts are available for large orders.
We are committed to building strong, long-lasting relationships with our wholesale partners. Please contact us for more information on wholesale pricing and terms.
PAYMENT METHODS
Credit / Debit Cards
UPI Payments
Offline Payments